The year is almost over.
It is time to reflect on the past 12 months, look forward to the next
year, and celebrate the hard working team at our respective companies. In our 2010 end of year meeting, I predicted
2011 would be HEAVEN for Benaissance. Was
this year a good year for your company?
Was it a good year for Benaissance?
This blog posting is our answer.
I can say we surpassed both our revenue and EBITDA goals,
strengthened our balance sheet, and made the good ole Statement of Cash Flow
smile. We landed some impressive
customers, saw extraordinary organic growth in our existing customer base, and
matured our systems and processes. We
grew our team, introduced some great enhancements, and worked to get closer to
each of our customers. We did, however, fail to land several customers we
thought were locks. We made some
mistakes, but took time to learn from them and improve. All in all, a good year.
Each year, I write down my goals and projects for the
upcoming year. I will share with you my
2012 Goals and Projects because I believe “What gets measured gets done”. I also believe I am more accountable to my
goals if a lot of people know what they are.
For Benaissance, 2012 will be a year of investment and transformation (not
as adroit as “2011 will be HEAVEN”).
1.
Live life purposely
2.
Benaissance is a team project…not a workplace.
3.
Make sure the team participates in both the success and wealth of the company
4.
Help our customers grow and navigate health care
transformation
5.
Do the right thing, make the right decision,
believe in the future
6.
Focus on business intelligence to make better
decisions
7.
Be aggressive because we believe in our business
8.
Be resilient at all times and under all
conditions
9.
Protect data
10.
Be innovative
11.
Make sure each team member has both the authority and responsibility to do their jobs
My number 1 job for 2012 will be to institutionalize these
eleven goals into our culture and encourage each team member to embrace, define,
and personalize these goals. If I am
successful, Benaissance will have a tremendous year. I will be meeting with the team to review 2011 performance
in great detail and share my vision for 2012.
I encourage you to do the same.